1. Key features
SSG stands ready to compete with Coupang Its off-line retail infrastructure synergies with the acquisition of eBay Korea
SSG.COM was an integrated online store allowing customers to buy all Shinsegae Group products including Shinsegae Department Store and
E-Mart online. Now it is expected to grow further as it recently introduced an open market service and acquired eBay Korea.
2. Popular category
SSG.COM Food takes up 40% of all transaction
As for sales of luxury and fashion categories, they keep growing
SSG holds unparalleled food categories compared to its competitors. Another major pillar of the category is fashion and department store malls.
Because items are directly delivered from the department stores, users can buy luxury goods online without trouble.
3. Commission
SSG’s Commission rates: open market, 7% ~ 11%, integrated shopping malls, 25%~40%
Open market charges only sales commission depending on a category while the integrated mall decides it through consultation
4. Unique service : Logistics infrastructure
NEO003 1.6 seconds enough for shipping
Neo', an online-only logistics center
and 120 E-Mart P.P (Picking & Packing) centers nationwide
handling 150K orders for same-day delivery and dawn delivery 24/7
In line with NE.O (automated Distribution Center) in the metropolitan area, all types of delivery forms are available through E-Mart,
Shinsegae Department Store, and Traders stores across the country.
They are “SSUK-delivery”, same-day delivery, “Routine delivery”,
“Magic pickup” that allows you to book an available date, and
“Quick delivery” with speedy motorcycle delivery.